Appropriate Process Standardization

Realizing the right process standardization has a significant impact on the performance of companies. It has become especially important as a foundation to deliver efficient and impactful digital transformation initia-tives. The importance of process standardization requires the development of a systematic approach as presented in this paper. This approach addresses re-quired context-driven variants and considers all components of a business process, hence, organization, data, functions, deliverables and control flow. Levels of detail and abstraction of the standardization are defined based on the specific goals. The realization of process standards leverages process ref-erence models as a core enabler as well as appropriately defined process governance to sustain the standardized processes.

by Dr. Mathias Kirchmer

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