To establish an effective and sustainable Business Process Management (BPM) practice, it is essential to set up internal roles and functions. This ensures that the appropriate level of resources is available, and the business is engaged with what the BPM practice does. The structure for the BPM practice, also known as the Centre of Excellence (CoE), plays a vital role in this effort.
This workshop is directed towards discussions related to establishing an effective and sustainable BPM practice by setting up internal roles and functions, defining the CoE's structure, identifying process owners, ensuring that processes are not isolated from the business, and establishing a governance structure. By achieving this, organizations can achieve their process improvement goals and drive continuous improvement.
This training is directed towards heads of BPM practices or senior managers seeking to establish a process team to help shape their CoE governance structure.
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